Quotes and prices
We confirm the price before the truck leaves, based on the information you give us. If the actual situation is very different (for example a different car, location or condition), we will tell you before loading and agree any change with you first.
Arrival times
Arrival times are estimates based on traffic and distance. We keep you updated by phone or WhatsApp if anything changes.
Your responsibilities
- Give accurate details about the car, its location and its condition.
- Have the vehicle registration (istimara) and ID available if requested.
- Remove valuables and personal items from the car before it is loaded.
- Make sure you are the owner of the car or are authorised by the owner.
Our responsibilities
We load every car on a hydraulic flatbed, secure it at all four wheels and transport it with care. Goods-in-transit insurance applies during transport according to the policy terms.
Payment
Payment is due on delivery unless agreed otherwise, by cash, mada or bank transfer.
Damage claims
Please inspect the car on delivery and tell the driver about any concern before signing off, then contact us on 056 947 0469 so we can follow up.
Governing law
These terms are governed by the laws of the Kingdom of Saudi Arabia.
Last updated: 9 November 2026